Master craftspeople require a high-level, consultative sale. They also need timely and flawless delivery of the materials and equipment they require to serve their own discerning clients. To meet that demand, consistently and over a large region, Tradextra had to align everyone in the company, maximize their talents, and incorporate their insights.
60% in First Year Revenue Growth
This cultural shift produced several business results. First, Calverley’s franchise won the Peter Bassett International Business of the Year Award, across all the Electrical and Plumbing franchises in Australia and New Zealand, which is the highest award they give. Competing against all businesses, they also won the New Zealand Business of the Year Award.
200% Increase in Client Engagement
"As a leader, it helps you build a personal relationship with your team and the gains you get from that are unmeasurable. People feel part of the company, not I work for the company.”
10% Increase in Market Share
Since implementing RESULTS.com, CQ Hotels has achieved remarkable results, including: a boost in team confidence and engagement; a market share increase of 10%; and overall occupancy increase just shy of 5%.
3x Increase In Sales Efforts
The RESULTS.com interface provided the entire company with visibility into company goals. This increased transparency throughout all departments. That, coupled with a clear set of meaningful KPIs, enabled the team to become more involved and supportive of each other.
20% Increase in Operational Performance
RESULTS.com is a must for CEO’s and business owners. It’s the best tool I’ve used to both define and align my team to our company’s strategy. My entire team now has a transparent view into our company performance metrics. I also have visibility into team and individual performance. This is powerful because RESULTS.com helps empower and engage everyone to drive the company forward.
139% Increase In Workplace Productivity
Accountability doubled. Employee engagement and motivation doubled. People took ownership of their numbers and would innovate to keep their goals in the green. Since implementing RESULTS.com production output increased by 139%.