VIDEO: KPI Consultant Andrew Ritchie on the importance of metrics in today's workplace.
Part 2 explains how you would go about selecting the KPIs that would be ‘best practices’ for your particular business.
KPIs in a manufacturing environment can be a challenge, but overcoming these three common obstacles can get you on the right track.
You may be seeking to implement a KPI structure to create a performance oriented culture in your business. Your chances of success go up if some of the ‘cultural’ aspects are discussed in advance.
The plays we recommend in our recent Productivity Playbook can help you create a culture of accountability. In that culture, “accountability” should drive the productivity improvements that ensure the business results you are looking for.
Core Values are one of the cornerstones of a strong, healthy organizational culture. Their importance is often underestimated, even though they can change your business from being a place where people just “turn up and check out” into a dynamo where your people are energized by their contribution
Hiring accountable people is the key to success for any business, but their accountability is only part of the equation. Here’s the secret to getting the best out of the best people you’ve hired.
Many businesses fall into the trap of setting purely financial metrics for their finance team. But we need to be clear that while figures such as Revenue Growth and Gross Profit % should be reported, they are most directly affected by your sales and operations teams (not finance). The finance team doesn’t have the best ability to influence these numbers - tracking them isn’t going to make the feel like winners.
In operations, numbers are everything. No matter what type of business, operations teams have the same quantifiable directive.