Overcoming obstacles to effective execution

20-May-2010


Strategic planning is difficult to do (and we seldom see it done well).  But executing strategy is even more difficult.  Here are some of the challenges managers must overcome – inspired by an article in the Ivey Business Journal.

Strategic planning and execution are interdependent.

Execution follows strategy.  You cannot implement a strategic plan until that plan exists.  But they are both part of a continuing cycle of: strategic planning – executing – reviewing performance - updating strategy - executing etc.  For best results, update your strategic plan every 90 days.  Involve people from different functions and levels in the planning process to ensure decisions are well thought through and to enhance company-wide buy in. Those who plan the fight - don’t fight the plan.

Managing change is difficult.

Execution often involves change - in structure, people, accountabilities, processes, measures, and incentives.  Change can be threatening and cause discomfort to team members.  Managing change is difficult, but successful execution depends on it.  Overcoming resistance requires a disciplined focus on strategic priorities, measurement of key performance indicators, and a commitment to hold people accountable for execution progress – every week.  

Execution is a juggling act.

The enemy of execution is “business as usual”.  Driving the execution of strategic priorities whilst maintaining day to day operational activities can be challenging task.  In addition to “doing their job” and keeping the business running, get everyone to commit to 1 weekly action that is moving their area of the business forward in the direction of the strategic priorities.  Do this as part of your weekly meetings and review execution the following week.

Execution takes time.

Use dashboard software to monitor execution progress and feed this information back to the team on a weekly basis.  Keep people focused on actions that are “important” for the long term – rather than letting them getting sucked back into the “urgent” demands of “business as usual”.  

Execution is the major job of the business leader.

Some managers think execution is below them.  They do the “thinking work” (strategic planning), and then pass the “doing work” (execution) to lower-levels.  If things go wrong, they blame the “doers,” who somehow couldn’t implement their plan.  This view is wrong.  Everyone must commit to and own the strategic action priorities. The individual actions vary, but everyone must play their part to drive execution.
 
Stephen Lynch

Chief Operating Officer - Global Operations
RESULTS.com


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Ben Creevey commented on 23-May-2010 05:48 PM4 out of 5 stars
All the above is true, and I like the constant metrics, but people must see there is an 'advantage' for them in moving forward on the 'strategic plan'
JC Duarte commented on 24-May-2010 04:47 AM3 out of 5 stars
Here are three great factors to keep in mind when you're considering overcoming obstacles.. Autonomy, Mastery & Purpose.. (http://www.youtube.com/watch?v=u6XAPnuFjJc) if you can ensure theses three elements into your change management process, I can guarantee you success :-)

Cheers,
JC
John Kyle commented on 02-Jun-2010 02:01 PM3 out of 5 stars
Great points, Stephen. I think people can get overwhelmed with trying to do it all at once and perfectly right the first time. Dashboards, for example, don't have to be complicated at first. They can even be built in Excel. You can start simple and add more sophistication over time using an "agile" methodology.
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