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Management 1 on 1

24-Feb-2011


Weekly team meetings are vital to share information, make decisions, and align your team to strategy execution – but the subtleties of each individual’s personal needs are not able to be fully addressed in a team meeting.

A key success discipline that great managers practice is to also schedule a regular weekly 1 on 1 meeting with each of their direct reports.

This is a brief meeting with a specific agenda.  Other meetings (including casual conversations / coffees / brainstorming) that you have with a team member during the week are all good, but do not replace the 1 on 1 meeting.  That’s because the Management 1 on 1 meeting is focused solely on that individual, and how you as a manager can best support them in the execution of their current strategic priorities.  

Yes, it takes time to have 1 on 1 meetings with your team members.  Like many success habits, this falls into the “important” but “not urgent” category.  It takes discipline to stick to a regular 1 on 1 meeting schedule – but the payoffs for both parties are worth the effort.  Schedule it in both of your calendars and make it happen.  

Some suggestions to make it work:

  • Establish an agenda and time limit and stick to it.  Keep the meeting brief and focused.
  • Both parties must come to the meeting prepared with the updated information you need to discuss the current reality.
  • Briefly discuss each project they are accountable for and get a status update.  Are they on schedule to have it completed by the due date?
  • Briefly discuss each Key Performance Indicator they are accountable for and get a status update. The score doesn’t lie.  What is happening here? 
  • Ask them what tangible action they will “complete” this week to move things forward (or address any issues that have been identified).  Confirm that you both agree with the chosen action and capture this in writing (e.g. enter it as one of their tasks).  
  • Ask them what support or resources they need from you to help them succeed in this task?
  • Ask if there any other issues that they would like to raise?  How are they feeling?  What’s going on in their life right now?
  • Share any issues or feelings you would like to raise.  Performance reviews are not an annual thing.  Let your people know every week how they are performing, and demonstrate your commitment to helping them succeed.
  • Finish on a high note.  Find something they are doing well and acknowledge it.

Do you conduct weekly 1 on 1 meetings with your direct reports?  Give it a try.  You may find it will help both parties to better understand each other, stay focused on the important issues - and greatly improve your business execution.


Stephen Lynch
Chief Operating Officer - Global Operations - RESULTS.com


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Lance Pederson commented on 24-Feb-2011 11:31 AM
Stephen,

The other nice thing about doing this each and every week is that it gives you a chance to knock out at least 9 of the items on Gallup's Q12.

As you know, they've proven through research that if you nail the 12 items on Q12 you'll have more engaged employees which means more profit and ultimately less stress for the business owner.

Good stuff! Keep it coming!
Stephen "The Executionator" Lynch commented on 24-Feb-2011 01:13 PM
I appreciate your feedback Lance.

Thank you.

Cheers
Stephen
Steve Jones commented on 28-Feb-2011 04:40 PM
Nice insights. Nothing replaces a 1-to-1 meeting, if for no other reason than the chance to connect as human beings, person to person instead of as a group. There is a real benefit that comes from that face time.
Stephen "The Executionator" Lynch commented on 28-Feb-2011 08:34 PM
Thanks for taking the time to comment Steve.
Stu Lees commented on 19-Jun-2011 05:56 PM
Great article. I've just implemented this approach with my team.
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