Growth tips 30 seconds to business enlightenment.
How to GROW your people
05-May-2011
In a previous growth tip we spoke about “open door” management policies
and the phenomena known as “reverse delegation.” This is where a team
member gets into the habit of coming directly to you with a problem or
suggestion and asks, “What do you think we should do?”
Your subconscious urge will be to make a decision. You get to feel like
the hero, but you unwittingly make them dependent on you for decision
making, and miss a vital opportunity to coach and grow your people.
Similarly, letting your team float half-baked suggestions past you, has
the effect of training them to seek your approval before moving things
forward.
As a leader, you want to encourage your people to think though the
issues first, and make good decisions themselves. Alternatively, if it
is a situation where they really do need your input or sign off - you
want them to present all the options along with their thoughtful
recommendation as to what the right decision should be.
I recommend training your people to use GROW framework to think through
the issues – and even have them present issues to you in this manner.
G = Goal
What is the goal? What is the outcome we want to achieve here?
R = Reality
What is the current reality? What is happening and why?
O = Options
What options do we have? What are the implications of each option?
W = Will
What WILL we do? Here is my recommendation
Yes, things may take longer to resolve initially – but you must be
disciplined if you want to stop getting sucked into “reverse
delegation.” Push back, and tell your people to go away and present
their issues to you in this manner until it becomes their new default
behavior.
In effect, you are now learning to delegate more effectively. You GROW
your people by making these situations a valuable coaching opportunity –
with the intent to teach your team how to problem solve and make great
decisions without you needing to be there all the time.
Can you find an opportunity to use this approach today?
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34531334269947::RESULTS.com | The Missing 98%
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| Date | 21-May-2012 |
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